Though Lyte was redefining the ticketing sector, it experienced no definite CRM procedure. Lyte used twelve–fifteen different SaaS solutions throughout different departments, which brought about an absence of alignment among teams, duplication of work and overlapping duties. Supporting Visuals or Quotes. Decide a few impressive estimates that you'd aspect at https://hbr-case-study-analysis70702.imblogs.net/79465458/hbs-case-study-assignment-help-fundamentals-explained